Job Description
Job Type
Full-time
Description
The Quality Assurance Manager will have a variety of responsibilities; however, their main focus will be centered around two key initiatives: food safety and critical control processes. Food safety has two critical components, zero food safety issues and dynamic systems & processes. Food safety must become a marketing asset for us. We must be able to share with our customers our best practices and how we take every measure to keep them safe.
We must build out a food safety system where we conduct daily tests in our internal lab on all product ingredients that are shipped in. Our goal is to be industry leaders in this field where people call us to come see our plant and want to know what we are doing. We must commit ourselves to a learner mindset. We must thirst for more knowledge and it all starts with our QA Manager.
In order to accomplish this, we are looking for a systematic thinker who can build out systems & process centered around lean manufacturing principles. We are headstrong on being industry leaders in food safety and will expect our Quality Assurance Manager to lead us to the next phase.
- Complies with safety and GMP requirements.
- Ensures quality systems comply with regulatory requirements.
- Ensures pre-requisite programs (pest control, environmental monitoring, etc.) are compliant with GMPs.
- Creates quality tools and training materials by applying body of knowledge /expertise and communicating to respective teams.
- Provides oversight to Quality team members including training, scheduling, attendance and guidance for continuous improvement.
- Plans, coordinates and provides corrective action follow-up for internal audits including GMP, foreign material (Glass, Brittle Plastic, Wood and Ceramic) and Food Defense, etc.
- Provides technical assistance to operations regarding process deviation reports and product specifications.
- Communicates deficiencies, continuous improvement and process change opportunities to quality and manufacturing management.
- Performs documentation review, HACCP verification activities (Pre-Shipment Review, System Verifications, Direct Observations) and SOP monitoring activities (pre-operational and operational) as necessary.
- Assists in product traceability and mock recall exercises, 3rd party and customer audits.
- Performs other related duties as assigned.
SAFETY RESPONSIBILITIES - Supports a culture of safety; follows all safety procedures.
- Responsible for safety performance in respective area.
- Ensures the implementation of, adherence to, and enforcement of workplace health and safety requirements.
- Ensures activities are completed to promote and enforce safe behaviors by supervisors and employees. F
- Fulfills responsibilities as outlined in the company safety program.
Home Run Inn is a family owned & operated establishment with 11 locations in the manufacturing, distribution, restaurant, and real estate industries. Ideally you have one of our frozen pizzas in your freezer right now. Our primary goal at Home Run Inn Pizza is to be more than a participant in these industries. Our goal is to be a leader. We currently dominate the Chicago frozen pizza landscape, and we know exactly why. We've identified the key elements of our Chicago strategy and have decided it is time to become the leading tavern style pizza nationally.
Requirements
EDUCATIONS/EXPERIENCE: - Minimum of Bachelor's Degree (BS or BA) in a science (i.e. Microbiology, Chemistry, Biology)
- Minimum 7 years Quality Assurance/Quality Control GMP experience in the food (or related) industry (commercial experience preferred).
- Minimum 5 years supervisory / management experience in the food (or related) industry.
- Experience with Customer Complaints, CAPA and Audits
- Excellent working knowledge of cGMP requirements for food manufacturing
- Thorough understanding of USDA and FDA regulations.
- Proficient in MS Office applications and electronic document management.
- Experience with electronic documentation systems/CAPA systems preferred.
- Ability to organize workload, projects, and documents to assist in accessing information.
COMPETENCIES - Safety Awareness - Considers the impact on safety when making decisions and ensures safety is a top priority.
- Acts with Integrity - Demonstrates responsible, ethical and honest behavior and models Home Run Inn's values.
- Customer/Consumer Driven Leader - Leads in a way where excellent service is provided to all customers/consumers, sees business through the eyes of the customer/consumer, and acts with the customer/consumer in mind.
- Leads Change and Innovation through positive influence - Challenges the status quo, embraces technology and process improvements, gathers ideas of others, high level of adaptability.
- Provides Clear Direction - Plans and organizes well, multi-task abilities, stays focused on priorities, visualizes and plans for the future, understands the industry and marketplace.
- Coaches and Develops Others - Builds teams, develops and cares about team members, values and manages diversity, provides candid and constructive feedback.
- Communicates Proactively and Effectively - Communicates clearly, candidly, directly and concisely. Keeps others informed and listens carefully to input and feedback. Strong verbal and written communication skills. Approachable, relates well to others, engages people and helps them understand change, provides feedback, articulates clearly, and actively listens. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, standard operating procedures and procedure manuals. Ability to effectively present information and respond to questions from company management and outside agencies.
- Flexibility - Ability to prioritize and to shift directions as business needs require. Maintains a positive attitude and high-quality workload. Must be able to occasionally work a flexible schedule, including off shifts and weekends.
- Problem-Solving - Reacts quickly and appropriately to opportunities and problems and makes sound decisions. Follows up in a timely manner to issues not immediately resolved. Strong analytical skills to troubleshoot and resolve issues while driving towards root cause analysis.
- Executes with Excellence - Self-driven, action-oriented, drives for results and motivated to accomplish objectives in a fast-paced environment. Able to handle multiple, complex projects and work independently. Displays a sense of urgency to meet all business objectives. Sets clear expectations and acts decisively. Strong decision making and ability to problem solve complex issues.
- Achieves Results through Teamwork - Demonstrated ability to work in a team environment as well as manage projects independently. Open to diverse ideas, works collaboratively, holds self and others accountable, involves others to accomplish individual and team goals
PHYSICAL DEMANDS - Regularly required to work at a desk and enter information into a computer.
- Frequently required to use a computer and keyboard and to communicate in person and by telephone.
- Required to read/review written documentation for extended periods of time. Specific vision requirements for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Occasionally may be required to lift up to up to 25 lbs., and be able to walk, stand, reach and stoop.
WORK ENVIRONMENT - As required, works in a loud area that requires hearing protection and other protective equipment to be worn.
- May be exposed to potentially hazardous chemicals and biological materials.
- Frequently exposed to some of the FDA designated major food allergens (Milk and Wheat)
- 15-20% travel, including travel by plane, may be required.
- Must be able to work a flexible schedule, including off shifts and weekends.
Job Tags
Full time, Immediate start, Flexible hours, Shift work,